Exact answer · Tickets & booking

Shanghai Museum tickets and reservation in 2026: which branch, what to book

Short answer

Right now the Shanghai Museum on People's Square needs a ticket booked in advance, in your own name, because it is showing one exhibition only: On Top of the World Tree (9 July 2026 to 14 November 2027). Overseas visitors can book through trip.com. The Shanghai Museum East in Pudong is walk-in for individuals: show your original valid ID at the B1 East Gate. Only The Curio-City and the Digital Gallery there need a reservation, and the permanent displays are at the East branch.

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✓ Last verified 6 October 2026 against Shanghai Museum — Visit the People's Square branch, English (shanghaimuseum.net)

Key facts

WhatThe ruleSource
People's Square: booking Book in advance. Individuals use the museum's official WeChat Mini Program; overseas visitors can book through trip.com Shanghai Museum — Visit the People's Square branch
People's Square: hours Outside national holidays: Tuesday to Sunday 09:00-17:00, last entry 15:00; day and evening session 09:00-21:00, last entry 19:00. Closed Mondays except national holidays Shanghai Museum — Visit the People's Square branch
People's Square: address 201 Ren Min Da Dao, Huangpu District; enter from the South Gate on Wusheng Road Shanghai Museum — Visit the People's Square branch
People's Square: what is on On Top of the World Tree: Ancient Civilizations of the Americas, 9 July 2026 to 14 November 2027; no other exhibitions at this branch Shanghai Museum — Visit the People's Square branch
Americas exhibition prices Full price ¥148; designated-day ¥135; concession ¥74; parent-child ¥200 (one adult, one child) or ¥320 (two adults, one child); early-bird ¥120 (sale ended 31 May 2026) Shanghai Museum — Americas exhibition ticket guide, price table (Chinese)
Ticket release Full-price tickets for a month go on sale at 12:00 noon on the 1st of the previous month (1 July for 1-31 August) Shanghai Museum — Americas exhibition ticket guide (Chinese)
Real-name rule One person per ticket; each valid ID can book once per day; you choose the date and session Shanghai Museum — Americas exhibition ticket guide (Chinese)
Free admission (Americas exhibition) One adult may bring two children aged 6 and under; disabled visitors with valid ID are free Shanghai Museum — Americas exhibition ticket guide (Chinese)
East branch: booking Not required for individuals; show original valid ID, pass security and scan it at the B1 East Gate (near Dingxiang Road) Shanghai Museum — Visit the East branch
East branch: hours Wednesday to Monday 10:00-18:00, last entry 17:00; closed Tuesdays except national holidays Shanghai Museum — Visit the East branch
East branch: address 1952 Century Avenue, Pudong New Area Shanghai Museum — Visit the East branch
East branch: still by reservation The Curio-City and the Digital Gallery, via Special Reservation on the East branch reservation page Shanghai Museum — Visit the East branch
Groups 20 or more people: phone at least 7 days ahead (not counting the visit day); walk-in groups are not admitted Shanghai Museum — Visit the East branch
East branch closures Chinese Calligraphy, Chinese Painting and Shanghai-School galleries closed from 28 Sept 2026; reopening dates not yet announced Shanghai Museum — closure notice dated 12 Sept 2026 (Chinese)

Do I need to book the Shanghai Museum in advance in 2026?

It depends on the branch. The Shanghai Museum on People's Square (人民广场馆) needs a ticket booked in advance right now. The Shanghai Museum East (东馆) in Pudong is walk-in for individuals with ID, except two interactive spaces.

The two branches also close on different days. People's Square is closed on Mondays and the East branch on Tuesdays (both except national holidays), so there is always one you can try.

Which Shanghai Museum should you visit: People's Square or East?

People's Square is the downtown building. Since 9 July 2026 it has been given over to a single exhibition, On Top of the World Tree: Ancient Civilizations of the Americas (世界树之巅:美洲古代文明大展), which runs to 14 November 2027 across the galleries on floors 1 to 3. The museum's visit page says this branch hosts no other exhibitions during that time. It also says that visitors who want the permanent displays and other special exhibitions should go to the East branch at 1952 Century Avenue, Pudong New Area.

So the choice is simple:

  • The Americas exhibition: People's Square, with a booked ticket.
  • Permanent displays and other special exhibitions: the East branch. Individuals need no entry reservation, but The Curio-City and the Digital Gallery require advance reservations, and ticketed special exhibitions require tickets.

One catch at the East branch: three painting and calligraphy galleries are closed for installation work (details below). If you are also doing the National Museum in Beijing, our National Museum of China tickets guide covers that one.

How to book Shanghai Museum tickets for People's Square as a foreigner

The visit page says individual visitors book in advance through the museum's official WeChat Mini Program, and that overseas visitors can book through trip.com. The Americas exhibition ticket guide (8 May 2026, in Chinese) lists the sales channels as the Mini Program, the Ctrip app and an on-site ticket office at the People's Square branch. It repeats that overseas visitors can buy through Trip.com. If you don't read Chinese, trip.com is the easier path for a foreign visitor.

  1. Pick your date. Full-price tickets for a whole month open at 12:00 noon on the 1st of the previous month. The guide's example: on 1 July at 12:00, tickets for 1 to 31 August open. By the same pattern, December tickets open on 1 November. The guide says tickets sell out when the venue's capacity is reached.
  2. Pick a session. The guide says you choose both the date and the session. Outside national holidays, the visit page lists a day session (09:00-17:00, last entry 15:00) and a day and evening session (09:00-21:00, last entry 19:00).
  3. Enter the visitor's real name. It is one person per ticket, and each valid ID can book once per day.
  4. On the day, go to the South Gate on Wusheng Road, use the individual visitor passage and show your original valid ID. The guide says entry is by checking your own valid ID.

The visit page says to follow the museum's official WeChat channel for evening sessions, special events and changes to opening hours. The People's Square visit page doesn't say which days have evening sessions.

Americas exhibition ticket prices

The museum's ticket guide (8 May 2026) has a price table. All prices are in yuan.

TicketPriceWhen it can be used
Early-bird ticket (早鸟票)¥120Any time during the exhibition, but you must exchange it under a real name for a booked visit slot. The sale ran from 8 to 31 May 2026 and has ended.
Full-price ticket (全价票)¥148During the exhibition
Designated-day ticket (指定日票)¥135Exhibition opening days other than 9 July to 31 August 2026, 1 January to 28 February 2027, 1 July to 31 August 2027, weekends and national holidays
Concession ticket (优惠票)¥74During the exhibition
Parent-child ticket A (亲子票A)¥200One adult and one child; during the exhibition
Parent-child ticket B (亲子票B)¥320Two adults and one child; during the exhibition

The early-bird sale was limited to 200,000 tickets and is no longer open. Today you are buying the full-price, designated-day, concession or parent-child tickets, which the guide says are sold on a first-come basis until they run out.

Who gets which ticket, as the guide words it:

  • Concession ticket: people aged 60 and over; minors aged over 6 and up to 18; full-time students up to undergraduate level; serving military personnel and several other groups (bereaved families of martyrs or military personnel, families of serving military personnel, veterans, police, firefighters), with valid ID.
  • Parent-child ticket: children aged 6 up to (not including) 14.
  • Free: one adult may bring two children aged 6 and under. Disabled visitors with valid ID are free. They show original valid ID at the gate on the day.

The guide doesn't say whether a foreign passport or a foreign student card counts as the valid ID for a concession ticket.

What the booking pages leave open

  • Refunds. The guide says a refund service will be offered to visitors who cannot come, with the rules announced separately. It gives no refund rules yet.
  • Foreign visitors on trip.com. The museum's pages don't say what a foreign visitor types in at booking or how registration works there.
  • The on-site ticket office. The guide says there is one at People's Square. It doesn't say how a foreign visitor buys there.

Can I use my passport to enter the Shanghai Museum?

The museum asks for "original valid identity documents" (有效身份证件原件) at People's Square and at the East branch. None of these entry rules says "passport", and none defines "valid ID" for foreign visitors. A passport is the ID most foreign visitors carry, but the museum doesn't spell out that it is accepted, so we can't promise it.

The East branch page says you scan your ID at the gate. It doesn't say whether that gate reads a passport. If you want an answer before you travel, the museum's enquiry line is 021-60226699. The East page gives service hours of 10:00-18:00.

Shanghai Museum East: how to get in without a reservation

The East branch's English page says reservation for individual visitors is not required. Show your original valid ID, pass security at the B1 East Gate (near Dingxiang Road) and scan the ID to go in. Both language versions say these guidelines take effect on 15 September 2024.

Two spaces still need a reservation: The Curio-City (古代文明探索宫) and the Digital Gallery (数字馆). Book them through "Special Reservation" on the East branch reservation page. Ticketed special exhibitions are bought online or at the Information Desk. The museum may also limit numbers in an individual gallery for a while when it gets too busy.

A note on wording. The museum's 17 April 2026 notice still called East's walk-in entry a trial, and the Chinese East page says the museum may adjust how people enter. The East branch visit page still shows 15 September 2024 as the date the guidelines take effect, and the museum's East branch announcements of 12 and 22 September 2026 (gallery closures and the Silla exhibition) don't change this entry rule.

East branch galleries that are closed or changing

  • Since Monday 28 September 2026: the Chinese Calligraphy Gallery, Chinese Painting Gallery and Shanghai-School Painting and Calligraphy Gallery (中国历代书法馆、中国历代绘画馆、海上书画馆) are closed for installation work.
  • From Thursday 8 October 2026: the special display of Zhuang Wanli family donations in the special-format painting and calligraphy gallery closes.
  • From Monday 16 November 2026: the Zhao Puchu Art Gallery closes.

The 12 September 2026 notice says reopening dates will be announced later, so watch the museum's announcements before planning around those rooms. A separate Silla exhibition, Under the Golden Crown (金冠之下:新罗文物精华展), is open at the East branch from 23 September 2026 to 18 January 2027 and is described as free.

How to get to the Shanghai Museum by metro

BranchMetro line and stationExit
People's SquareLine 1, 2 or 8 to People's Square stationExit 1
People's SquareLine 14 to Dashijie stationExit 4
EastLine 2 to Shanghai Science and Technology Museum stationExit 8
EastLine 4 to Xiangcheng Road stationExit 2
EastLine 6 to Pudian Road stationExit 1

These are the exits on each branch's official page. The People's Square page says that branch sits close to Nanjing Road and Huaihai Road. If you are planning a longer stay, our Shanghai travel guide has the rest of the city.

What changed in 2025 and 2026 (old notices you may still find)

Several older notices are still online and can mislead you.

  • 25 August 2025 walk-in notice. It described an older walk-in rule. The current People's Square guidelines, effective 30 June 2026, give last entry at 15:00 for the day session, and the 8 May 2026 Americas exhibition ticket guide requires real-name tickets except for visitors who qualify for free admission.
  • May Day 2026 kiosk. The 17 April 2026 notice said overseas visitors could register with original valid ID at an on-site reservation service kiosk at the People's Square South Gate over the 1 to 5 May holiday. The current visit page doesn't mention a kiosk, so don't count on one.
  • People's Square closure. The same notice said the branch would close temporarily from 6 May 2026 and reopen in July for the Americas exhibition. The exhibition opened on 9 July 2026.

The Chinese East branch page also warns that the museum has not authorised any third-party platform to take visit reservations and provide on-site guiding. It says some groups bought up slots and resold them. For the Americas exhibition, the ticket guide lists the museum's official WeChat Mini Program, the Ctrip app and an on-site ticket office at People's Square, and says overseas visitors can buy through Trip.com.

Groups of 20 or more

Both branches ask groups of 20 or more to phone at least 7 days ahead, not counting the visit day. Daily group quotas apply, and walk-in groups are not admitted. The People's Square group line is 021-63724550. The East branch group line is 021-20729998, and both ask you to call during opening hours.

If you want help with a Shanghai day, we can help you plan it around these rules and tell you how to book. We don't book museum tickets.

Plan the rest of the trip

FAQ

Can I just walk into the Shanghai Museum without a ticket?

At the East branch (Pudong), individuals need no entry reservation and enter with original valid ID at the B1 East Gate. The Curio-City and the Digital Gallery require advance reservations, and ticketed special exhibitions require tickets bought online or at the Information Desk. At People's Square, the Americas exhibition requires a real-name ticket unless you qualify for free admission; tickets are sold online and at an on-site ticket office at the branch. A walk-in notice from 25 August 2025 for People's Square is out of date.

How much is a Shanghai Museum ticket in 2026?

At People's Square, the Americas exhibition costs ¥148 full price, ¥135 for a designated-day ticket and ¥74 for a concession ticket, according to the museum's ticket guide. Parent-child tickets are ¥200 (one adult, one child) and ¥320 (two adults, one child). The East branch page gives no admission price.

Can I use my passport to enter the Shanghai Museum?

The museum's entry rules ask for original valid identity documents and don't say what that means for foreign visitors. They don't use the word passport for entry. A passport is what most foreign visitors carry, but the museum doesn't say it is accepted, so we can't confirm it.

Which Shanghai Museum should I visit, People's Square or the East branch?

If you want the Americas exhibition, go to People's Square with a booked ticket. If you want the permanent displays and other special exhibitions, go to the East branch. The People's Square page says it hosts no other exhibitions until 14 November 2027.

Where do foreign visitors book People's Square tickets?

The museum's visit page says overseas visitors can book through trip.com. Its ticket guide adds that the Americas exhibition is also sold on the museum's WeChat Mini Program, in the Ctrip app and at an on-site ticket office. The pages don't explain how foreign visitors register on trip.com.

Are the Shanghai Museum painting and calligraphy galleries open?

Mostly not. The East branch's Chinese Calligraphy Gallery, Chinese Painting Gallery and Shanghai-School Painting and Calligraphy Gallery have been closed since Monday 28 September 2026. The special-format painting and calligraphy gallery closes from Thursday 8 October 2026 and the Zhao Puchu Art Gallery from Monday 16 November 2026. Reopening dates will be announced later.

How do I get to the Shanghai Museum by metro?

For People's Square, take Line 1, 2 or 8 to People's Square station (Exit 1) or Line 14 to Dashijie station (Exit 4). For the East branch, take Line 2 to Shanghai Science and Technology Museum station (Exit 8), Line 4 to Xiangcheng Road (Exit 2) or Line 6 to Pudian Road (Exit 1).

Sources

Every rule on this page was read on the official pages below. Policies change; if something here no longer matches, the official page wins — and please tell us.

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